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Important: Information regarding the status of Covid19 infections in the Niseko area (Kutchan town)

Thank you for your concern about the situation in the Niseko area. On this page, we will tell you about the following three points.

  1. About the Covid19 infection status in the Niseko area <Updated as information is released>
  2. About measures against infectious diseases in the Niseko area
  3. About inquiries from customers

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1. About the Covid19 infection status in the Niseko area <Updated as information is released>

Updated at 5.00pm, 23rd January, 2021

On 7th January 2021, a cluster of cases was confirmed at various restaurants in Hirafu and also Kutchan Town.

For press releases, please see the announcement by the Hokkaido Government (Japanese only)

The infection situation in the Shiribeshi region, which includes the Niseko area, is as follows:

23rd January: 2 additional people were announced to be infected
22nd January: 1 additional person was announced to be infected
21st January: no addition infections reported
20th January: 5 additional people were announced to be infected
19th January: 2 additional people were announced to be infected
18th January: 3 additional people were announced to be infected
17th January: 2 additional people were announced to be infected
16th January: 3 additional people were announced to be infected
15th January: 3 additional people were announced to be infected
14th January: 9 additional people were announced to be infected
13th January: 1 additional person was announced to be infected
12th January: 2 additional people were announced to be infected
11th January: 4 additional people were announced to be infected
10th January: 16 additional people were announced to be infected
9th January: 23 additional people were announced to be infected
7th January: 8 people were announced to be infected

The infection situation in public businesses that have announced infections is as follows: currently, all businesses that announced infections are in the "Hirafu area" and "Kutchan Downtown area".

The list below lists the businesses that have been voluntarily announced infections with the safety of the Niseko area as their top priority. One restaurant is located on Kutchan Downtown area and the others are located on Hirafu area. (Links may be in Japanese only):

* After 2 days of re-opening, we will delete from the list above.

If any local businesses have cases that they wish to list on this page, please contact us directly at [email protected] and we will update the listings above.

In addition, please note some stores are voluntarily closed due to outbreaks in the area, even though they have reported no cases. Before using stores in the area, please check the opening information and congestion status.

Area where the businesses which voluntarily announced
Area where the businesses which voluntarily announced

2. About measures against infectious diseases in the Niseko area.

You can download a contract tracing app called COCOA, supported by the Japanese Ministry of Health at the following links:
Apple Store
Google Play

In the Niseko area, we are working on the "New Hokkaido Style" promoted by Hokkaido.

In addition, each store is taking measures against infectious diseases by referring to the "Industry-Specific Guidelines"(Japanese Only) published by the Cabinet Secretariat's New Coronavirus Infectious Disease Control Promotion Office.

We will promote measures against infectious diseases in the area together with member businesses.

On the "Let's start a new travel style"(Japanese Only) page, we announce the infectious disease countermeasures that we would like our customers to cooperate with.

3. About inquiries from customers

Some customers may feel uneasy due to the outbreak of the new coronavirus in the Niseko area. If you are planning a trip to Niseko in the near future and have any concerns or questions, please feel free to contact us.

TEL 0136-22-3344 (Kutchan Tourist Information Center, 9: 00-17: 00)

Email: [email protected]

Various SNS messengers and DM are also available.

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